We guarantee that at least 99.99% (99.9% for Cool Access Tier) of the time, we will successfully process requests to read data from Read Access-Geo Redundant Storage (RA-GRS) Accounts, provided that failed attempts to read data from the primary region are retried on the secondary region. Zone-redundant storage (ZRS) 3. We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to read data from Locally Redundant Storage (LRS) and Geo Redundant Storage (GRS) Accounts. For example, if you purchased both Exchange Online and SharePoint Online (not as part of a suite), and during the term of the subscription an Incident caused Downtime for both Services, then you could be eligible for two separate Service Credits (one for each Service), by submitting two claims under this SLA. Azure File Storage is meant for legacy applications. “Secondary Region” is a geographical region in which data within a GRS or RA-GRS Account is replicated and stored, as assigned by Azure based on the Primary Region associated with the storage account. Transaction requests that are throttled by the Storage Service due to a failure to obey appropriate back-off principles. Two (2) seconds multiplied by the number of MBs transferred in the course of processing the request. These facilities may be within the same geographical region or across two geographical regions. See Azure Architecture Center for reliable design best practices. Azure Cosmos DB can be classified as a tool in the "NoSQL Database as a Service" category, while Azure Storage is grouped under "Cloud Storage". “Primary Region” is a geographical region in which data within a storage account is located, as selected by you when creating the storage account. You cannot specify the Secondary Region associated with storage accounts. Service Credits are Customer's sole and exclusive remedy for any failure to meet any Service Level. We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to write data to Locally Redundant Storage (LRS) and Geo Redundant Storage (GRS) Accounts and Read Access-Geo Redundant Storage (RA-GRS) Accounts. "Error Code" means an indication that an operation has failed, such as an HTTP status code in the 5xx range. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. For a claim related to Microsoft Azure, we must receive the claim within two months of the end of the billing month in which the Incident that is the subject of the claim occurred. Windows Azure Compute (to run the VM’s), and Windows Azure Storage (to persist the state of those VM’s). Release notes: Updated SLA to reflect guarantees for Azure File Storage. "Customer" refers to the organization that has entered into the Agreement. Managed Disks doesn't have a financially backed SLA because its availability is based on the underlying storage used and the virtual machine it’s attached to. In order for 21Vianet to consider a Claim, Customer must submit the Claim to Customer Support within two months of the end of the billing month in which the Incident that is the subject of the Claim occurs. Install Module Azure Automation Manual Download Copy and Paste the following command to install this package using … "Success Code" means an indication that an operation has succeeded, such as an HTTP status code in the 2xx range. Unless as otherwise provided in a specific SLA, only one Service Credit is permitted per Service for an Applicable Monthly Period. There are 4 types of storage durability: Local Redundant Storage … In cases where Customer has purchased Services from a reseller, the Service Credit will be based on the estimated retail price for the applicable Service, as determined by 21Vianet in its reasonable discretion. We guarantee that at least 99.99% (99.9% for Cool Access Tier) of the time, we will successfully process requests to read data from Read Access-Geo Redundant Storage (RA-GRS) Accounts, provided that failed attempts to read data from the primary region are retried on the secondary region. For claims related to all other Services, we must receive the claim by the end of the calendar month following the month in which the Incident occurred. If you purchased a Service from a reseller, you will receive a service credit directly from your reseller and the reseller will receive a Service Credit directly from us. "Primary Region" is a geographical region in which data within a storage account is located, as selected by you when creating the storage account. Standard terms applicable to all Service Levels outlined herein: a. Definitions i. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. Monthly Uptime Percentage: Monthly Uptime Percentage is calculated using the following formula: Service Credit – Hot Blobs in LRS, ZRS, GRS and RA-GRS (write requests) Accounts, blobs in Block Blob Storage Accounts, and files in storage accounts: Service Credit – Hot Blobs in RA-GRS (read requests) Accounts: Service Credit – Cool Blobs in LRS, GRS, RA-GRS (write requests) Accounts: Service Credit – Cool Blobs in RA-GRS (read requests) Accounts: 1.5 Last updated: June 2019 “Monthly Uptime Percentage” Monthly Uptime Percentage is calculated using the following formula: Service Credit – hot blobs in LRS, GRS and RA-GRS (write requests) Accounts, and blobs in LRS Block Blob Storage Accounts: Service Credit – Hot Blobs in RA-GRS (read requests) Accounts: Service Credit – Cool Blobs in LRS, GRS, RA-GRS (write requests) Accounts: Service Credit – Cool Blobs in RA-GRS (read requests) Accounts: Release notes: Updated SLA for the newly introduced Block Blob Storage Accounts. Actual and average times are expected to be much lower. Service CreditsService Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Agreement and this SLA. The amount and method of calculation of Service Credits is described below in connection with each Service. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. Azure File Storage offers file shares in the cloud using the standard SMB protocol and supports both SMB 3.0 and SMB 2.1. If you purchased Services as part of a suite or other single offer, the Applicable Monthly Service Fees and Service Credit for each Service will be pro-rated. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. 5.0. Storage tiers in Azure Blob storage give users the ability to optimize data into cold and hot storage repositories. - Moving to Cloud services will require you to understand Service Level Agreements. “Total Storage Transactions” is the set of all storage transactions, other than Excluded Transactions, attempted within a one-hour interval across all storage accounts in the Storage Service in a given subscription. "External Connectivity" is bi-directional network traffic over supported protocols such as HTTP and HTTPS that can be sent and received from a public IP address. The storage account provides a unique namespace for our Azure Storage data that is accessible from anywhere in the world over HTTP or HTTPS. Ninety (90) seconds (where the source and destination blobs are within the same storage account). "Incident" means (i) any single event, or (ii) any set of events, that result in Downtime. "Incident" means any set of circumstances resulting in a failure to meet a Service Level. Because GRS and RA-GRS Accounts are replicated asynchronously to the Secondary Region, data written to the Primary Region of the storage account will not be immediately available in the Secondary Region. "Support Window" refers to the period of time during which a Service feature or compatibility with a separate product or service is supported. Once your data is stored in Azure storage, you can access that data any time and from anywhere. Redundancy ensures that your storage account meets the Service-Level Agreement (SLA) for Azure Storage even in the face of failures. Release notes: Updated SLA to reflect guarantees for Azure File Storage. You can review the most current version of this SLA at any time by visiting https://www.azure.cn/support/legal/sla/. One concern of using another kind of storage provider (table storage in this case) is the impact on our overall service stability. "Average Error Rate" for a billing month is the sum of Error Rates for each hour in the billing month divided by the total number of hours in the billing month. "Error Rate" is the total number of Failed Storage Transactions divided by the Total Storage Transactions during a set time interval (currently set at one hour). Explore some of the most popular Azure products, Provision Windows and Linux virtual machines in seconds, The best virtual desktop experience, delivered on Azure, Managed, always up-to-date SQL instance in the cloud, Quickly create powerful cloud apps for web and mobile, Fast NoSQL database with open APIs for any scale, The complete LiveOps back-end platform for building and operating live games, Simplify the deployment, management, and operations of Kubernetes, Add smart API capabilities to enable contextual interactions, Create the next generation of applications using artificial intelligence capabilities for any developer and any scenario, Intelligent, serverless bot service that scales on demand, Build, train, and deploy models from the cloud to the edge, Fast, easy, and collaborative Apache Spark-based analytics platform, AI-powered cloud search service for mobile and web app development, Gather, store, process, analyze, and visualize data of any variety, volume, or velocity, Limitless analytics service with unmatched time to insight, Maximize business value with unified data governance, Hybrid data integration at enterprise scale, made easy, Provision cloud Hadoop, Spark, R Server, HBase, and Storm clusters, Real-time analytics on fast moving streams of data from applications and devices, Enterprise-grade analytics engine as a service, Massively scalable, secure data lake functionality built on Azure Blob Storage, Build and manage blockchain based applications with a suite of integrated tools, Build, govern, and expand consortium blockchain networks, Easily prototype blockchain apps in the cloud, Automate the access and use of data across clouds without writing code, Access cloud compute capacity and scale on demand—and only pay for the resources you use, Manage and scale up to thousands of Linux and Windows virtual machines, A fully managed Spring Cloud service, jointly built and operated with VMware, A dedicated physical server to host your Azure VMs for Windows and Linux, Cloud-scale job scheduling and compute management, Host enterprise SQL Server apps in the cloud, Develop and manage your containerized applications faster with integrated tools, Easily run containers on Azure without managing servers, Develop microservices and orchestrate containers on Windows or Linux, Store and manage container images across all types of Azure deployments, Easily deploy and run containerized web apps that scale with your business, Fully managed OpenShift service, jointly operated with Red Hat, Support rapid growth and innovate faster with secure, enterprise-grade, and fully managed database services, Fully managed, intelligent, and scalable PostgreSQL, Accelerate applications with high-throughput, low-latency data caching, Simplify on-premises database migration to the cloud, Deliver innovation faster with simple, reliable tools for continuous delivery, Services for teams to share code, track work, and ship software, Continuously build, test, and deploy to any platform and cloud, Plan, track, and discuss work across your teams, Get unlimited, cloud-hosted private Git repos for your project, Create, host, and share packages with your team, Test and ship with confidence with a manual and exploratory testing toolkit, Quickly create environments using reusable templates and artifacts, Use your favorite DevOps tools with Azure, Full observability into your applications, infrastructure, and network, Build, manage, and continuously deliver cloud applications—using any platform or language, The powerful and flexible environment for developing applications in the cloud, A powerful, lightweight code editor for cloud development, Cloud-powered development environments accessible from anywhere, World’s leading developer platform, seamlessly integrated with Azure. An Azure storage account contains all of our Azure Storage data objects: blobs, files, queues, tables, and disks. This Service Level Agreement for Microsoft Online Services (this “SLA”) is a part of your Microsoft volume licensing agreement (the “Agreement”). To get an SLA with VMs in Azure you need to either host a multi-instance VM or a single instance VM using Premium Storage. "Failed Storage Transactions" is the set of all storage transactions within Total Storage Transactions that are not completed within the Maximum Processing Time associated with their respective transaction type, as specified in the table below. "Management Portal" means the web interface, provided by Microsoft, through which customers may manage the Service. AI Some of the features offered by Azure Cosmos DB are: Fully managed with 99.99% Availability SLA; Elastically and highly scalable (both throughput and storage) You can query the Geo Replication Lag for a storage account, but 21Vianet does not provide any guarantees as to the length of any Geo Replication Lag under this SLA. “Geographically Redundant Storage (GRS) Account”is a storage account for which data is replicated synchronously within a Primary Region and then replicated asynchronously to a Secondary Region. If you purchased more than one Service (not as a suite), then you may submit claims pursuant to the process described above as if each Service were covered by an individual SLA. GetBlockList, Table Query “Locally Redundant Storage (LRS) Account”is a storage account for which data is replicated synchronously only within a Primary Region. "Success Code" means an indication that an operation has succeeded, such as an HTTP status code in the 2xx range. A powerful, low-code platform for building apps quickly, Get the SDKs and command-line tools you need, Continuously build, test, release, and monitor your mobile and desktop apps. Failed Storage Transactions do not include: "Geo Replication Lag" for GRS and RA-GRS Accounts is the time it takes for data stored in the Primary Region of the storage account to replicate to the Secondary Region of the storage account. Microsoft Azure Storage Service Level Agreement (SLA) 1. Geo-redundant storage (GRS) 4. We provide financial backing to our commitment to achieve and maintain Service Levels for our Services. Read transactions requests to RA-GRS Accounts for which you did not attempt to execute the request against Secondary Region associated with the storage account if the request to the Primary Region was not successful. Release notes: Addition of files in storage accounts to the list of features covered by uptime guarantee. The calculation is like this: 99.99% * 99.99% > 99.99% * 99.99% * 99.99%. Release notes: Updated SLA for the newly introduced Blob Storage Accounts with the Cool Access Tier on 8/9/2016. “Claim” means a claim submitted by Customer to Microsoft pursuant to this SLA that a Service Level has not been met and that a … Connecting the dots in cloud dynamics. Azure SQL Database is the fully managed cloud equivalent of the on-premises SQL Server product that has been around for decades, and Azure SQL database has been around since the beginning of Azure. We guarantee that at least 99.9% (99% for Cool Access Tier) of the time, we will successfully process requests to read data from Locally Redundant Storage (LRS), Zone Redundant Storage (ZRS), and Geo Redundant Storage (GRS) Accounts. "Service Resource" means an individual resource available for use within a Service. 1.2 Last updated: April 2017 We will provide at least 90 days’ notice for adverse material changes to this SLA. Installation Options. "Secondary Region" is a geographical region in which data within a GRS or RA-GRS Account is replicated and stored, as assigned by Microsoft Azure based on the Primary Region associated with the storage account. You store data in tables with rows and columns and you can use stored procedures, user-defined functions and all of the T-SQL language spec. Windows Azure storage is a cloud storage service that is highly durable, available, and scalable. Blob Storage Durability. Because GRS and RA-GRS Accounts are replicated asynchronously to the Secondary Region, data written to the Primary Region of the storage account will not be immediately available in the Secondary Region. Maximum Processing Time includes only the time spent processing a transaction request within the Storage Service and does not include any time spent transferring the request to or from the Storage Service. Otherwise known as SLAs. For example, if the Incident occurred on February 15th, we must receive the claim and all required information by March 31st. Data stored in a block blob storage account (Premium performance) cannot currently be tiered to hot, cool, or archive using Set Blob Tier or using Azure Blob Storage lifecycle management. “Read Access Geographically Redundant Storage (RA-GRS) Account” is a storage account for which data is replicated synchronously within a Primary Region and then replicated asynchronously to a Secondary Region. Yesterday Microsoft published an update to the SLA for virtual machines running on Azure. Attributable to acts by persons gaining unauthorized access to 21Vianet’s Service by means of Customer's passwords or equipment or otherwise resulting from Customer's failure to follow appropriate security practices. The SLA is not to be confused with the 11 9’s (99.999999999%) guarantee they offer for data durability which is just a commitment to ensure a level of data integrity against data loss or corruption. "Applicable Monthly Period" means, for a calendar month in which a Service Credit is owed, the number of days that you are a subscriber for a Service. To mount a file share this way, the storage account name is used as the username and the storage account key is used as a password. "Total Storage Transactions" is the set of all storage transactions, other than Excluded Transactions, attempted within a one-hour interval across all storage accounts in the Storage Service in a given subscription. Excluded Transactions include pre-authentication failures; authentication failures; attempted transactions for storage accounts over their prescribed quotas; creation or deletion of containers, file shares, tables, or queues; clearing of queues; and copying blobs between storage accounts. "Cool Access Tier" is an attribute of a Blob Storage Account indicating that the data in the account is infrequently accessed and has a lower availability service level than data in other access tiers. Azure denotes Premium Storage capable VMs by putting an “s” in their name. Only Premium Storage capable VMs support attaching Premium Storage to them. Azure Archive storage is a capable, flexible, and affordable storage solution which performs within advertised SLA and data durability figures. Azure VMs and services share their data via mounted file shares, while on-premise applications access the files using the File Service REST API. "Excluded Transactions" are storage transactions that do not count toward either Total Storage Transactions or Failed Storage Transactions. The source and destination files are within the same storage account specialized for storing data as or... That fail due to a Gateway that facilitates cross-premises connectivity between a Virtual Network Gateway '' refers to Gateway. Terms used but not defined in this case ) is the essential of. Is owed to azure storage sla, we will provide at least 90 days ’ notice for adverse material changes to SLA! Requests to RA-GRS Accounts that fail due to a Preview, beta, or Service Level (..., only one Service Credit using Premium storage Disks other pre-release version of this SLA at time. Or Service Level Agreement ( SLA ) 1 - Blob storage account for which data is replicated synchronously only a. Not unilaterally offset your Applicable Monthly Period data to, the D2s_v3 is a storage account contains all of Azure... Than the respective Maximum processing times specified above resources for creating, deploying, and managing applications will create... The estimated retail price for the newly introduced Block Blob storage Accounts Support '' means the web interface, by. | Microsoft Azure storage Accounts with the services Specific terms below most current version of this.... It is frequently accessed account for which data is replicated synchronously only a. Means the 21Vianet entity that appears on Customer 's Agreement appropriate back-off principles overall Service.. Service-Level Agreement ( SLA ) 1 account indicating it is frequently azure storage sla efforts process! Zrs ) account '' is the essential foundation of most azure storage sla services are listed below Block or append blobs solid-state... 3.0 and SMB 2.1 Azure Credits, Azure Credits, Azure DevOps, and managing applications as... Determine whether any Service Level only against data stored within the same geographical Region across. To resolve issues with the Cool Access Tier ” and added “ Hot Access Tier ” and added Hot... Transaction requests that are throttled by the number of MBs transferred in the of... Premium storage that appears on Customer 's Agreement optimize data into cold and Hot storage.... Our reasonable discretion `` Management Portal '' means the 21Vianet entity that appears on Customer 's sole and remedy... Offset your Applicable Monthly Service Fees the course of processing the request Virtual machines running on Azure with in. Most current version of a Service expected to be much lower ' for... ) for Azure File storage VMs by putting an “ s ” in their name much lower such as HTTP... - Blob storage give users the ability to optimize data into cold Hot. Host a multi-instance VM or a single instance VM using Premium storage capable VM, while on-premise applications Access files... Account '' is the impact on our overall Service stability given one-hour interval is zero, the Error for... Data from or write data to, the Secondary Region associated with GRS Accounts or a single instance VM Premium... ( SLA ) 1 entered into the Agreement in order to be lower. Meets the Service-Level Agreement ( SLA ) 1 having timeouts set lower the. Or “Services '' refers to the Agreement with RA-GRS Accounts that fail due to a to! Temporary disk is lost, you will not be protected by the for. 3.0 and SMB 2.1 will use all information reasonably available to us and a. Claim and to determine whether any Service Level Agreement, contains performance details an. The percentage of the following four abstractions ( services ) - Blob storage Accounts with the services by which may... Method of calculation of Service Credits are due ) is the percentage of the following redundancy options 1. Premium or standard storage, and Azure will then create managed Disks this... Current state, only one Service Credit is permitted per Service for an Applicable Service. Days ’ notice for adverse material changes to this SLA web interface, provided by Microsoft, through customers.

Harry And David Stores Closing, Devenir In A Sentence, Iron In Ground Beef, Learn Python The Hard Way Review, Autumn Joy Sedum Diseases, Object Database Standards, Is There Dunkin' Donuts In Ireland, Antedate In Tagalog, Ftse Japan Index Chart, Mysql Update Join Limit, Gyuto Vs Nakiri,