Connect with our customer service representatives to help resolve your issue and get back on track. In order to receive a timely response, it is recommended that correspondence be mailed to the Office of the Consumer Advocate: All in all I think the USPS does an amazing job of getting mail to everyone. The jobs are not the easiest job to work with. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. So I wait till today morning to walk to the post office, and for my surprise after I explain to the clerk my problem, she only told me, "Sorry. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. Recently, I was waiting for a package that was brought to my house. U.S. Government. For more information about reviews on ConsumerAffairs.com please visit our Never open to the elements. They give college students excellent pay as they attend college and work for United Parcel Service. Customer Care Center. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. They arrived anyway and they offer no refunds. See how we're doing it and we can help you too. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. They always make it right if a mistake is made. ... For customer complaints and/or concerns call the Consumer Affairs office number. Shmarilyn Lott-Cassell POSTAL INSPECTON SERVICE - 877-876-2455 USPS SALES The United States Postal Service (USPS) is the official and original postal service for the United States. Its location on this page may change next time you visit. When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. Consumer & Industry Contact (formerly Consumer Affairs) Office Unsubscribe easily. Find 140 listings related to United States Postal Service Consumer Affairs in San Diego on YP.com. Anyone who needs assistance in the Buffalo area should call the U.S. Or phone: 1-202-268-2284. I stopped ordering stuffs online because of them. Business Profile. Please use this link to see all abbreviations: https://pe.usps.com/text/pub28/28apb.htm. Our content is intended to be used for general information purposes only. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~. Copyright © 2020 Consumers Unified LLC. Investigates & prosecutes consumer complaints alleging unfair or deceptive trade practices, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices. Do better! You definitely are the best in all areas. 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. Sign up to receive our free weekly newsletter. … Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. Dallas Consumer Affairs/US Post Office. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. The post office delivers our mail to a cluster box of 11 mail boxes. Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. First class mail is available to send items weighing up to 13 ounces. As being a supervisor in customer service. See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. Postal Inspection Service at (877) 696-5322. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? The package was brought to my house that night. * The ZIP code must be five digits. I did as instructed and paid over $80 to ship my dress back. (602) 223-3223. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. We value your privacy. USPS remains committed to providing residential and business customers with essential mailing and shipping services. The post office nearest me is run better than most. In summary, they actually charge for a service they failed to perform. United States Postal Service. Mail options: Consumer Protection, Office of, Room 801 586-2630. Precious Cargo Boxes are available in three sizes. Email: USPS ® Customer Service Call: 1-800-ASK-USPS ® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January. SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs I've now been on the phone on hold for 1 hour and 12 mins. Two months ago, vandals pried open the back of the box and accessed all 11 boxes. Mail Service Updates on usps.com now has a new look and a new name — USPS Service Alerts. Find 9 listings related to Usps Consumer Affairs Office in San Antonio on YP.com. If a number isn't provided for that department ask to be transferred to the appropriate party. Carolyn Miller Patricia Campbell-Banks. If they can't guarantee this service, they should not offer it. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Be the first one to find this review helpful. I truly like the onetime concerns. U.S. I was told to file a claim with the post office 2 months ago, so I did. Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge. I spoke with the front desk employee, told her that I needed to ship my dress to China for adjustments, and needed it back asap. I will NEVER ship here AGAIN!!!! No sign of my package. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 A link has directed you to this review. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. Thank you, you have successfully subscribed to our newsletter! Plus, stay updated on the latest COVID-19 service impacts and FAQ resources. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. The U.S. But, she made sure I knew who to contact the next morning. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. His staff stands ready to serve you. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: They also show they truly care about their service and the company they work for. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. Unsubscribe easily. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Please note: *The two letter state abbreviation must be used. Why does this make a difference? All the hours and different shifts that go along with the jobs. See reviews, photos, directions, phone numbers and more for Usps Consumer Affairs Office locations in San Antonio, TX. Business Profile. Data was released by the USPS in response to a Freedom of Information request. Most and last is the word GOD. This company is not yet accredited. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. If only the first 3 digits are known, please use 00 for the remaining two. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. Oberlin Renee Fleming Consumer Affairs - 713-226-3442. Enjoy reading our tips and recommendations. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. The one word I would describe United Parcel Service is INTEGRITY. My tracking number says my item is at the Miami International Shipping Center but it is not. I file claims upon claims but they never resolved them and when I contact my local post office they just act rude and hang up on me telling me there’s nothing they can do. Multi Location Business Find locations. This company pays for a student's college tuition and books. I could go on and on and on and on and on about their excellence. The staff consists of customer service specialists and investigators who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Towing, Vehicle for Hire, and Home Caregiver Ordinances. Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. Shipping insurance: The first time the company I ordered from agreed to resend the package through Fedex and I got it. Coppell, TX 75099. It turns out that I didn’t need to contact anyone. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I get to meet different people with different personalities. I have never encountered such a blatantly dishonest policy or such poor customer service. U.S. Government. Department of Financial Institutions Provides financial education to protect and educate the public. Other offices are loaded with customers and there is a waiting line. Have a similar issue? I have lost more than a $100 worth packages because of them. Shame, from now on I will try to use another service. If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. They always have enough people working the front to where there is no line. Get buying tips about Shipping Companies delivered to your inbox. If I want anything mailed, I'll use another postal service. The webpage is organized to provide consumers and … BALTIMORE CONSUMER AFFAIRS Post Office, BALTIMORE Maryland Post Office Hours, Location, Phone Number, and information BALTIMORE MD 21233. The USPS Consumer Affairs administrative offices may be reached between the hours of 9 am-5 pm, Monday through Fridays. I had a package sent to me for the 2-day shipping, on 12/7, its 12/11 now!!! Office of the Consumer Advocate. Phoenix, AZ 85082. Precious Cargo Box: USPS-Consumer Affairs Office. This site uses data compiled by the US Postal Service. Organizations that are members of Consumer Protection Washington. Service Hubs and Facilities; Important Resources. They update my packages as delivered but never deliver them. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. I have moved into a new apt. James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. Business Service Network. The package wasn’t left. Dallas Consumer Affairs/US Post Office. Visit: United States Postal Service Consumer Affairs Office Locator Unsubscribe at any time. Postal Service, Washington, D.C. 20260-6320. Save an additional two dollars when you use a large flat rate box. Friendly, courteous, on time and they always put the package on a safe secure area. Work-life balance at United States Postal Service is very busy constantly. USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. I send a package yesterday late afternoon to an international address, late evening I find out I was robbed after call PayPal, I try to call USPS customer service and is not one live person that can help you! United Parcel Service instills the TRUTH in each and every employee. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … Customer Relations. They go beyond the call of duty. They said 12/10 at 9 pm. Plus they are offered great healthcare benefits. See reviews below to learn more or submit your own review. Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. I've called multiple times, left voicemails every time, and have yet to have a call back. ConsumerAffairs is not a government agency. I spent $15 per package to intercept 8 packages that were sent in error. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. It’s very sad because I have lost a lot of money because of them. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Crazy! From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. This ZIP-code based tool helps you locate the correct office. It’s really annoying. Never dirty. They include polyethylene foam dots or inserts that prevent items from moving during transport. 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